Twitch Apex Stats - Degraded Performance For Commands/Overlays Relating To Player Data. – Incident details

All systems operational

Degraded Performance For Commands/Overlays Relating To Player Data.

Resolved
Operational
Started over 3 years agoLasted about 11 hours

Affected

Commands

Operational from 2:28 AM to 1:30 PM

player-stats command

Operational from 2:28 AM to 1:30 PM

rank command

Operational from 2:28 AM to 1:30 PM

kills command

Operational from 2:28 AM to 1:30 PM

rp command

Operational from 2:28 AM to 1:30 PM

session-kills command

Operational from 2:28 AM to 1:30 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A temporary fix seems to have resolved the issue for the time being. Continuing to monitor the issue.

  • Investigating
    UTC
    Investigating

    Currently investigating an issue with commands/overlays not being able to retrieve player data every 10 minutes lasting 3-4 minutes.

    Issue seems to occur on every minute ending in 9. (For example xx:09-xx:13, xx:19-xx:23, xx:29-xx:33, etc)

    Retry a command outside of these windows in the meantime to have the latest available data.